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Terms & Conditions of Service

Effective Date: 01/01/2025
Last Updated: 06/20/2025

Welcome to Elevated Business Marketing. These Terms & Conditions (“Terms”) govern the provision of Website Hosting, Maintenance, Security, and SEO Services (“Services”) provided to you (“Client”) by Elevated Business Marketing (“Company,” “we,” “us,” or “our”).

By signing up for or using any of our services, you agree to be bound by the following terms:

1. Website Hosting

We provide managed website hosting services designed for performance and reliability. However, we cannot guarantee uninterrupted or error-free service. Factors such as third-party server issues, internet outages, or force majeure events may impact availability.

Service Inclusions:

  • Managed hosting on a secure server

  • Regular uptime monitoring and support

  • SSL certificate installation and renewal

We are not liable for damages or losses resulting from downtime, data loss, or third-party attacks.

2. Website Maintenance (1 Hour/Month)

Your monthly website maintenance plan includes up to 1 hour of technical updates or content changes per month. This may include plugin updates, theme adjustments, minor design tweaks, or content additions.

Terms:

  • Unused time does not roll over.

  • Requests exceeding the monthly allotment are subject to our standard hourly rate.

  • Major redesigns or custom development fall outside the scope of this service and require a separate agreement.

3. Website Security

We implement security measures designed to protect your website from common threats, including:

  • Firewall configurations

  • Malware scanning

  • Software and plugin updates

  • Regular backups

While we take proactive steps to secure your website, no system is entirely immune from cyber threats. We do not guarantee complete protection and are not liable for breaches caused by third parties or outdated client-supplied content or plugins.

4. Search Engine Optimization (SEO)

We use industry best practices to improve your website’s visibility and performance on search engines. Services may include:

  • On-page optimization

  • Technical SEO audits

  • Keyword research

  • Content and meta updates

  • Local SEO strategy

Important Disclaimer:
SEO outcomes are influenced by many factors, including search engine algorithm changes and competitor activity. We do not guarantee specific rankings, traffic volume, or conversions. Our services are designed to increase visibility and performance over time, but outcomes will vary by industry and market conditions.

5. Social Media Services

Elevated Business Marketing offers social media management services which may include content creation, post scheduling, caption writing, engagement strategies, and account growth support.

Important Disclaimers:

  • Platform Policies and Account Risks: We utilize features and tools provided by third-party platforms (including Meta, Facebook, and Instagram) to promote your business. These platforms may enforce community guidelines or issue penalties—including account restrictions or bans—at their sole discretion. Elevated Business Marketing is not responsible for account disruptions, removal of posts, or penalties imposed by these platforms.

  • Use of Licensed and Client Content: We use a combination of:

    • Content provided directly by our clients

    • Licensed stock content from subscription services

    • Vendor-provided marketing materials we have been granted permission to use

    • Public audio tracks and reels available through Instagram and Facebook’s libraries

    All content is selected and used in good faith for marketing purposes. However, due to evolving copyright enforcement and algorithmic moderation by social platforms, we cannot guarantee that any content—including audio, images, or third-party clips—will be exempt from automated flags or takedowns.

  • No Guarantees on Performance: Social media performance (engagement, reach, follower growth, or sales) varies based on platform algorithms, content type, timing, and audience behavior. While we use strategic methods to increase visibility and engagement, we do not guarantee specific outcomes, growth metrics, or return on investment.

Clients are encouraged to regularly review platform guidelines and notify us immediately of any concerns regarding flagged content or platform policy changes.

6. Term Commitment & Cancellation

All new services require a minimum three-month commitment. After the initial term, services convert to a month-to-month agreement. To modify or cancel any service, a 30-day written notice is required.

7. Payment Terms

  • Monthly service fees are due in advance on the agreed billing date.

  • Late payments may result in a pause or termination of service.

  • Additional services requested beyond the agreed plan will be billed at the standard hourly rate.

8. Limitation of Liability

To the maximum extent permitted by law, Elevated Business Marketing shall not be held liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of data, profits, or website functionality resulting from use of or inability to use the services.

9. Modifications

We reserve the right to modify these Terms & Conditions at any time. Clients will be notified of material changes via email or client dashboard. Continued use of services after changes constitutes your acceptance of the revised terms.

10. Contact

For questions about these Terms & Conditions, please contact us.

 


Privacy Policy

Effective Date: 05/20/2024

Elevated Business Marketing, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information Collection

We collect information that you provide directly to us when you sign up for our services, such as your name, email address, phone number, and any other information you choose to provide.

Use of Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our services.
  • Understand and analyze how you use our services.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the services, and for marketing and promotional purposes.
  • Process your transactions and manage your orders.
  • Send you text notifications related to our services.

Text Notifications

By signing up for our client services, you agree to receive text notifications from us. You can cancel this form of communication at any time by:

Information Sharing

We do not share, sell, trade, or otherwise transfer your information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Your Consent

By using our services, you consent to our Privacy Policy.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Elevated Business Marketing, LLC
Email: marketing@elevatedbusinessmarketing.com